Many small and medium-sized businesses are discovering that they can significantly reduce risks and maximize resources through strategic use of outsourcing. Managers know that hiring and ramping up in-house staff requires a huge commitment of both time and capital; and once a full team is in place it is very difficult to adjust its size or composition. Outsourcing speeds set-up time, requires less investment, and offers much greater flexibility. And offshore outsourcing to a lower-cost country such as the Philippines enables companies to stretch their resources even further.
Below is our step-by-step process for getting started:
First, we will set up a time for us to learn about your business and assess your goals and needs. We will answer any questions you may have about us or about outsourcing in general. This consultation may be a voice call, e-mail exchange, video conference or face-to-face meeting.
Creating a Plan
Based on our discussions, we will create a plan that will cover manpower and infrastructure requirements, hiring structure (staff leasing or managed solution), timelines and pricing structure. This plan requires no obligation on your part and is subject to further discussions until we reach mutual agreement on all points.
Recruiting Your Staff
Once a plan is in place we will begin recruiting your staff. We will pre-screen all candidates and make the top prospects available for a video conference interview (should that be the selection process you choose). There is still no obligation for you until you feel you have found the perfect fit for your business. We are willing to go through all of the above steps at our own risk because our business is built on long-term relationships and the more knowledge you have, the better you can assess on your side the prospects for long-term success with us.
Finalizing an Agreement
Once you have identified the candidates you wish to hire, we will finalize and sign our outsourcing agreement and formally begin operations.
After finalizing the above, we will assign the necessary office space, workstations and network infrastructure to your team. As soon as recruiting and any training is finished, your team can begin its work.
Our HR and Tech teams will closely support your staff and ensure that your operations in Manila run smoothly. Our goal is to make you feel as if your team is just down the hall and we pledge to make ourselves available 24/7 to answer any concerns you may have. Communication is our cornerstone
Once things are up and running, we will not rest. We will always look for ways to improve the performance of your team and offer you greater value. Your success is our success, so we willl never stop working to help you succeed.