Improved Focus and Control
Access to Superior Technology and Expertise
Access to Highly-Skilled Admin Specialists and Management Staff
Management and Administration Outsourcing Solutions from Twoconnect
Outsourced management and admin services allow internal HR staff to concentrate on core activities like strategy development and execution. The role of local HR staff decision makers say they have better control of admin and management responsibilities by outsourcing these functions to a third party. Outsourcing improves control of regulatory and reporting requirements and of costs. Better control in turn helps businesses manage their operational planning better and executives make more informed decisions. Even though outsourcing means transfer of some control to the vendor, executives generally prefer less administrative burden.
A service provider like Twoconnect has superior expertise and resources to deliver significant management and administrative benefits to an organization. Businesses have better access to information and improved services. Nine out of ten respondents say that outsourcing reduces administrative burden through direct access to information, and improves technology channels to retrieve pertinent data.
Top-performing organizations often employ tech-savvy administrative staff with higher skill sets. It can be prohibitive to recruit, train and support full-time managers and administrative staff, particularly for small and medium-sized businesses. A trusted vendor has the capabilities and extensive network to attract and match talent to an organization’s changing staffing needs.
In addition, partnering with a trusted vendor allows executives to optimize talent management. Vendors ensure that companies have the right people in the right roles and can easily scale up or down depending on business needs and goals. Twoconnect has the tools and expertise to support growth, whether it is to augment an existing workforce or prepare for future expansion.
At Twoconnect, our extensive experience allows us to deliver streamlined processes that significantly reduce overall costs while increasing delivery speed. Our clients benefit from a reduced need to invest in technology and full-time admin staff, gaining first-class service and increased process efficiency.
Admin functions can be partially or fully outsourced. Partial outsourcing is the most common engagement, with the client co-managing activities with the vendor. Few companies completely outsource admin and management services, which transfers full responsibility to the vendor. Top functions that are commonly outsourced include background checks, employee assistance, employee administration, flexible spending account admin, healthcare benefits admin, temporary staffing, pension, retirement and benefits admin, employee relocation, executive development and coaching, risk and performance management, training and development, and recruitment and staffing of executive and non-executive personnel.
Twoconnect’s outsourced management and administrative solutions encompass various industry-specific and shared activities such as document creation and processing, creative services, virtual admin support, and marketing and consulting services. Twoconnect provides the following management and administrative roles and more:
- Admin Assistant
- Admin Manager
- Client Relations Officer
- Customer Support Officer
- Legal Secretary
- Personal Assistant
- Executive Personal Assistant
- Typist/Word Processor
- Events Coordinator
- Scheduling Coordinator
- Customer Services Manager
- Records Manager
- General Secretary
- Customer Survey Officer
- Personnel Coordinator
- Temporary Staff
- Employee Communications Coordinator
- Training and Development Specialist
- Executive Development Coach
- Performance and Risk Manager