• ISO Certification (ISO 9001:2008)

As evidence of our pledge to provide quality business process outsourcing services and exceptional customer care, Twoconnect has earned and maintains an ISO 9001:2008 certification.  Our organization is one of the relatively few businesses in the Philippines that has achieved this quality certification.  This certification demonstrates our commitment to quality and reflects our dedication to continuous improvement of our management systems.

    • Benefits

As an ISO 9001:2008-certified organization, Twoconnect implements quality management system standards in all aspects of our operations, including HR, training, facilities, equipment, and services.  Being ISO 9001:2008 is an important distinction because it shows that our organization goes the extra mile to ensure our management systems benefit our clients, employees and the community.  Continuous process improvements mean that our long-term partnerships deliver more value over time.

Top-level quality service
Process excellence
Improved process efficiency
Improved cost efficiency
Deep insight into workforce contracts
Exceptional workforce performance
Improved confidence
Improved flexibility
More savings due to the improved cost efficiency of our internal processes