The travel, tourism, and hospitality industries have been hit hard globally due to travel restrictions that were established to control the spread of COVID-19.

The good news is, with vaccination programs in effect in most countries, these industries may soon bounce back. In which case, it is best to be prepared in the event that these restrictions will be eased up.

When that happens, expect the business environment to become highly competitive once again with the surge of travellers looking for the best deals in airfares, accomodations and the like. To keep up with the high demand, a cost-efficient and sustainable solution can be found in offshoring certain functions to a Filipino workforce.

The Philippines remains as a solid option for outsourcing with its highly skilled talent pool that’s globally recognised in terms of productivity, cost efficiency, and proficiency in English—a vital asset in the hospitality industry. They are more than capable of handling a variety of responsibilities—from back office duties to IT support—at affordable rates so you can focus more on your core business.

Consider offshoring services if these are the challenges that your business is facing:

  • If you need to build a team that can improve customer engagement by developing your brand presence in different platforms
  • If you lack the infrastructure to run an efficient customer service that also complies with industrial standards (PCI-DSS, Forbes, AAA).
  • If you’re looking for a dedicated staff to manage back office or specialised work for hospitality-oriented companies (hotels, travel agencies, etc.)
  • If you want secure IT platforms in your operations to strengthen customer relationships but lack the resources to do so.

The travel, tourism, and hospitality industries have been hit hard globally due to travel restrictions that were established to control the spread of COVID-19.

The good news is, with vaccination programs in effect in most countries, these industries may soon bounce back. In which case, it is best to be prepared in the event that these restrictions will be eased up.

When that happens, expect the business environment to become highly competitive once again with the surge of travellers looking for the best deals in airfares, accomodations and the like. To keep up with the high demand, a cost-efficient and sustainable solution can be found in offshoring certain functions to a Filipino workforce.

The Philippines remains as a solid option for outsourcing with its highly skilled talent pool that’s globally recognised in terms of productivity, cost efficiency, and proficiency in English—a vital asset in the hospitality industry. They are more than capable of handling a variety of responsibilities—from back office duties to IT support—at affordable rates so you can focus more on your core business.

Consider offshoring services if these are the challenges that your business is facing:

  • If you need to build a team that can improve customer engagement by developing your brand presence in different platforms
  • If you lack the infrastructure to run an efficient customer service that also complies with industrial standards (PCI-DSS, Forbes, AAA).
  • If you’re looking for a dedicated staff to manage back office or specialised work for hospitality-oriented companies (hotels, travel agencies, etc.)
  • If you want secure IT platforms in your operations to strengthen customer relationships but lack the resources to do so.

Twoconnect’s recruitment expertise will provide you with the cost-efficient solution of building your offshore team in the Philippines. You’ll save up to 70% on labour expenditures and gain access to a talent pool of highly qualified professionals in the hospitality, travel, and tourism business to form the team that you need. You’ll have full control of your remote staff so they can perform at optimum levels and maintain the same high quality standards as your own local staff.

We also provide dependable IT infrastructures and well-maintained workspace facilities so they can do their assigned tasks in a productively stimulating setting. We also handle the HR processes and maintain compliance with government-mandated regulations so you can focus on your offshore team’s output and quality of work.

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Through our finely tuned recruitment process, we can source the most qualified candidates for the following job roles to assemble your offshore staff. Whether you need a small team or a whole department, we can scale it accordingly.

  • Guest Relations Manager
  • Travel Coordinator
  • Reservations Agent
  • Hospitality Specialist
  • Event Coordinator/Planner
  • Sales and Marketing Manager
  • Finance Manager
  • Project Manager
  • IT Manager
  • Maintenance Supervisor
  • Customer Service Representative
  • Online Receptionist/Concierge
  • Back-office Assistant

At Twoconnect, we support your business endeavours to find cost-efficient and scalable employment solutions through offshoring. Build your team with us today!