As your business continues to expand, back office work becomes a burden to your local staff as it distracts them from their core responsibilities. However, these functions are vital to keep your business running smoothly. The solution: an offshore team dedicated to providing back office support.
The benefits of outsourcing back office tasks
Back office jobs are known as the ‘behind the scenes’ work that support the core business functions of a company to help client-facing workers perform their tasks.
These include administrative jobs such as organising records, filing reports, data encoding and management, bookkeeping, personal assistance, transcription, and the like. They may be repetitive, tedious, and labour-intensive, but they play an important part in the overall business operations.
Nowadays, having an offshore back office team is essential to business organisations. Here are just some of the benefits that your business can experience with offshoring solutions:
Offshore back office structure
Ideally, your corporate structure should have local C-suite and senior management staff while back office support can be outsourced.
First, a Personal Assistant or Virtual Assistant is assigned to every executive staff member to assist in a variety of functions such as handling correspondences, setting appointments, typing, record keeping, event planning, and providing support in managing projects.
Next step is to build a back office team according to their functions to work for a specific department or division, as stated in your brief. This will be composed of a manager, a team leader and some support specialists.
Remember, your offshore back office team is meant to function as an extension of your home team. You remain in full control of their work, which means their performance and output are according to your exact business standards and goals.
Outsourcing back office functions covers a wide range of industries. These services are usually employed in the following sectors:
If you wish to outsource a team dedicated solely for your organisation’s back office functions, Twoconnect can provide you with an excellent offshore staff and the best facilities to suit your business requirements.
Recruiting the most qualified skilled workers, performance management and employee engagement, providing IT infrastructure and well-maintained work spaces—we can take care of that for you.
Twoconnect’s offshoring operations in the Philippines will give you tremendous benefits in terms of cost efficiency as you can save up to 70% on labour expenses while having full control over your offshore staff that supports your business endeavours.